Contact
Support, sales, partnerships, legal, privacy — all routed to one mailbox so nothing slips through.
Registered address
Jl. Parkit, Blok I, No. 48,
RT 004, RW 001,
Cempaka Permai, Gading Cempaka,
Bengkulu, Bengkulu 38221
RT 004, RW 001,
Cempaka Permai, Gading Cempaka,
Bengkulu, Bengkulu 38221
PT Forjio Teknologi Indonesia
What to send for a faster reply
- Session support — your account email, the session ID from your dashboard, and a screenshot of the error if you have one.
- Billing / refund — the top-up invoice number or charge date, plus the reason. See our Refund Policy.
- Privacy / data subject requests — the action you want and the email tied to your account. We respond within 30 days under UU PDP.
- Legal notices / takedowns — please use a subject line starting with [legal].
Discord
Real-time community for support, session troubleshooting, and game-launcher questions. Link in the dashboard footer once you sign in.